Frequently Asked Questions

What’s the difference between Castle Pines Urgent Care and Family Practice and an “Emergency Care” facility?

The biggest difference is that Castle Pines Urgent Care and Family Practice provides both on going, long-term care and urgent care. We’re not just your “after-hour” physicians. We’re your neighborhood doctors and we’re concerned about your everyday health. That means we know you and your medical history. Of course, we’re also here for those illnesses and injuries that happen at inopportune times!

Castle Pines is a small community. Will I have access to the care I need if my needs are unique?

Like you, we’ve chosen to live in Castle Pines because it’s smaller and provides the lifestyle we enjoy. But that doesn’t mean you have to sacrifice when it comes to care. At Castle Pines Family Practice and Urgent Care you’ll get great care here at home, and should you need a specialist, we have the relationships and connections to make sure you get the finest additional care as well.

What insurances do you accept?

We accept most major medical insurance plans. Here’s a list of the plans we accept. If you don’t find your carrier on this list, we can still cover you as an out-of-network provider. Give us a call at 303-814-0505 and we’ll figure out how to make that happen.

Am I really going to get the level of care I want at an “Urgent Care” facility?

Absolutely! While we offer Urgent Care, we’re also Family Practitioners. We take your family’s health seriously.
Here’s a list of the normal services we provide. The fact that we also offer Urgent Care is simply a bonus!

Are there any areas of care that aren’t covered at your facility?

We can handle most Urgent Care needs you may have. If your condition is life threatening or requires the special attention and services of an Emergency Room, you should contact an Emergency Room directly.

CIIS Registry

The Colorado Immunization Information System (CIIS), also known as the state immunization registry, is a confidential, computerized, population-based system that collects and consolidates immunization data for all persons born, residing in or receiving immunizations in the State of Colorado and provides tools for designing and sustaining effective immunization strategies at the provider and program levels. CIIS is an important tool to increase and sustain high vaccination coverage by consolidating patient vaccination records from multiple providers and providing official vaccination forms and vaccination coverage assessments. The Colorado Department of Public Health and Environment (CDPHE) operates CIIS pursuant to the Immunization Registry Act -Colorado Revised Statute (CRS) § 24-4-2403.

The Immunization Registry Act provides for the disclosure and use of immunization information in order to meet statutory immunization requirements and to control disease outbreaks. It is the official duty of CDPHE and local public health agencies to use the birth certificate of any person to enroll the person in CIIS.

The purpose of this policy is to address the need to provide appropriate confidentiality protections of the information in CIIS as well as explain the privacy rights of individuals to exclude their information from CIIS. Privacy relates to the control individuals exert over their personal information; whereas, confidentiality relates to ensuring that information is accessible only to those authorized to have access.

Note: This policy does not cover non-immunization related data and, as such, provider access to the Newborn Hearing/Newborn Screening module within CIIS. Providers are required to sign and abide by a separate Newborn Hearing/Newborn Screening Confidentiality Agreement provided by the Early Childhood Screening program at CDPHE.

Please reference the following links and attachments for further information.

CIIS Registry Policy Packet

CIIS opt-out procedures: